Growing Quality Crops One Harvest at a Time

Purchase Policies

Purchases and Payments

  • Purchases off the website under $5000 can be paid via eCheck or Credit Card.
  • Purchases of $5,000.00 or over must be paid via wire or check.
  • Product purchased by check will be shipped once the check clears.

 

Orders

  • Organnabis LTD. reserves the right to substitute container sizes: If Organnabis LTD. is unable to provide the container type/size at time of shipping – due to lack / shortage of inventory, or other unavoidable operational constraints, Organnabis LTD. has the option to substitute other type/sizes of container.  We will attempt to contact and/or notify the customer before the product is shipped.
  • Cancelling an Order: Once an order has physically shipped, partially or complete, it is considered fulfilled and will require a return subject to shipping and restocking fees, if applicable. Please contact Organnabis LTD. via email or by phone as soon as possible. Your order is not considered canceled until you have been notified verbally, or by email, that we were successful in cancelling the shipment from leaving our warehouse.

 

Shipping

  • We will attempt to get your products out the door to you as fast as possible. Based on the time the order was placed, will affect when the product is shipped.
  • We will provide tracking information once the product has been picked, packed and prepared to be picked up.
  • Organnabis LTD. offers free ground shipping anywhere in the Continental United States.
  • Overnight, 2- or 3-day air delivery shipping is an option but will be the responsibility of the buyer.
  • Shipping, packaging, insurance or any other charges for shipments back to Organnabis LTD. shall be borne and are the responsibility of the customer.
  • Please keep all the packing materials until you are completely satisfied

 

Returns

  • Due to the nature of our products, returns are on a case by case basis.
  • Our products produce amazing results on Cannabis provided they are used correctly.
  • For use on adverse conditions, please contact Info@organnabis.us for assistance.
  • If you are a new customer to Organnabis LTD. we recommend you order the smallest size available of each product before placing large orders.
  • Returns will not be accepted after 30 days from the date the product was received by the customer.
  • If a Return is authorized:
    • All returns must be authorized by Organnabis LTD. prior to the customer returning product.
    • Authorized returns require an RMA which will include an address of where to send the product to.
    • After requesting a return by phone or email, you will receive a detailed email with the address of the warehouse the item(s) should be shipped back to and instructions for the return.
    • Organnabis LTD. will only accept unopened, unused product in unblemished, resalable packaging.
    • Individual bottles must not be damaged, marked up, scratched, dented, opened and have been stored properly.
    • Cases must not be opened, dented, marked up, and stored properly as well etc.
    • The following return costs are the responsibility of the customer shipping back the product:
      • 20% restocking fee
      • All shipping, handling and insurance costs
      • The customer / shipper must also provide Ogannabis LTD. tracking information
    • A refund will be issued minus these fees once the product has been received and inspected by Organnabis LTD.
    • Organnabis LTD. reserves the right to refuse a return for any item not in like-new condition. Returns will be refused if the manufacturer’s packaging is damaged or missing. The products and packaging must be protected with a plain brown shipping box.

 

 

 

 

 

 

Phone:
+1 (720)372-0513
Information: info@organnabis.us
Sales: sales@organnabis.us
Technical: bart@organnabis.us
Address:
P.O. Box 267 Denver, Colorado 80201 USA